Berkeley Research Group, LLC, a leading global strategic advisory and expert consulting firm, is seeking a CRM Data Steward, who will have contacts records management responsibilities within the Marketing department and will play a critical role in developing and supporting the firm’s contact database and electronic communications.
Reporting to the CRM supervisor, the CRM Data Steward will ensure that contacts in the database are free of duplicates, ensure that contacts have current and accurate information, and enhance basic contact information related to activities, notes, classifications, and additional key data. Response to support calls from users and offering proactive learning as well as ensuring data standard adherence for users is also part of the role. The CRM Data Steward will further enhance the CRM database in InterAction by adding and maintaining information the firm relies on for new and continued business development.
As one of the primary contacts for InterAction-related information, the CRM Data Steward must demonstrate strong attention to detail, excellent problem-solving and communication skills, as well as a strong client focus. The ideal candidate should have a good working knowledge of InterAction web and windows clients or a similar CRM.
This position will also assist in sending out client communications and providing back-up support for email marketing communications. Tasks will include set up, scheduling, testing, deployment, and reporting on content-driven campaigns.
Berkeley Research Group, LLC (www.thinkbrg.com) is a leading global strategic advisory and expert consulting firm that provides independent advice, data analytics, authoritative studies, expert testimony, investigations, and regulatory and dispute consulting to Fortune 500 corporations, financial institutions, government agencies, major law firms and regulatory bodies around the world. BRG experts and consultants combine intellectual rigor with practical, real-world experience and an in-depth understanding of industries and markets. Their expertise spans economics and finance, data analytics and statistics, and public policy in many of the major sectors of our economy, including healthcare, banking, information technology, energy, construction and real estate. BRG is headquartered in Emeryville, California, with offices across the United States and in Asia, Australia, Canada, Latin America, the Middle East and the United Kingdom.
Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship.
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.