Berkeley Research Group

Credit and Collections Specialist

US-CA-Emeryville
1 week ago
Job ID
2017-1787
# of Openings
1
Category
Accounting/Finance

Overview

Berkeley Research Group (BRG) provides independent expert testimony, advisory services and data analytics to major law firms, Fortune 500 companies, government agencies and regulatory bodies around the world.  BRG experts provide sophisticated economic, financial, and analytical advice across a wide range of disciplines including antitrust and competition policy, complex damages, finance, healthcare, intellectual property, valuation, and workforce issues.  In addition, the firm consults with clients in major industry sectors with compliance, business process improvement and strategy consulting.

 

BRG seeks a full-time, experienced Credit Specialist for its Emeryville, California office. The Credit Specialist will report directly to the Credit Manager. The candidate must be very flexible and highly committed to quality, customer service, teamwork and supporting firm and department goals in a fast-paced environment. 

Responsibilities

  • The duties of a Credit Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
  • Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and over or short payments. Responsible for monitoring and maintaining assigned accounts via customer calls and/or emails.
  • Accountable for reducing past due amounts for assigned accounts.
  • Must communicate & follow up effectively with professional staff regarding client accounts on a timely basis.
  • Perform other assigned tasks and duties necessary to support the Credit Manager.
  • Assists in the financial analysis of potential new work, makes recommendations for retainers, payment terms or other financial protections.

Essential Functions

  • Exceptional written and oral communications.
  • Prioritization of workload and self-starter.
  • Weekly and monthly reporting to the Credit Manager.
  • Financial Credit review.
  • High volume phone calls or emails to assigned clients.
  • Provide excellent & considerate customer service with emphasis on maintaining ongoing relationships.

Qualifications

  • Bachelor's Degree in Accounting, Finance or Business major preferred.
  • Consumer credit knowledge and basic advisory credit knowledge.
  • 3-5 years High Volume corporate collections experience with preference for professional services or law firm experience.
  • Knowledge of Billing and Collections procedures.
  • Accounts Receivable knowledge/experience.
  • Strong attention to detail, goal oriented.
  • Experience with Elite software preferred.
  • Commitment to excellent customer service. Ability to prioritize and manage multiple responsibilities.

 

Candidate must be able to submit verification of his/her legal right to work in the U.S. without company sponsorship.

 

BRG is an Equal Employment Opportunity/Affirmative Action Employer.  All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

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